Final Christmas Shipping Dates (on products shipped from the OEN Studio Only)

Please note that these times are given as a guide for guaranteed delivery before the 25th of December. We cannot be held accountable for any delays due to customs, import, or other unforeseeable issues.

UK: 20th of December

Europe: 16th of December

USA & Canada: 16th of December

Rest of the World: 16th of December



Please note: These shipping costs are only for items shipped directly from OEN Studio. Separate delivery costs apply to 'Order made' products, which can be viewed at the checkout.

Items Shipped from the OEN Studio

Delivery charges don't include destination country's import costs. Contact local customs before ordering to avoid surprise fees.

Note: To support more makers producing great work some items are shipped directly from the maker's studio. This will be clearly stated on the product page and will also be mentioned in the cart.

Due to the various product sizes and weights these objects all have their own shipping costs depending on their country of origin and will be stated at the checkout before purchase. Please go through to the checkout or feel free to email us for more information.

Please be aware that these works may have a lead time as they are custom made and may incur customs duties on arrival to your destination.

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Orders shipped from our studio in the UK are sent using Royal Mail or DPD UK. Orders shipped by Royal Mail Special or DPD UK are fully insured but we are not able to deliver to PO boxes due to a signature and physical street address being required. When your order leaves us you will receive a tracking number via e-mail that can be used to track your order.

UK orders placed Monday through Friday by 12:00 noon GMT (excluding holidays) are shipped the same day. Orders placed after 12:00 noon GMT or on holidays are shipped the next business day. Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays). International orders are usually shipped the next business day.

We occasionally offer free delivery on all orders, this will clearly be stated on our website. Your order will be edited with no shipping charge on the final payment page.

Most international orders are sent using FedEx International or DPD International and will receive a tracking number unless the order is under £50.00 GBP and the shipment is being sent by Royal Mail.

If you would like a more detailed shipping charge per product or if you have lost or have not received a tracking number we can send this by contacting us on our shop email.

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Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination. We advise you contact your local customs office for a breakdown of the charges before you order so you are not surprised by any charges that might incur.